FARMSTEAD RATES

RATES ARE INCLUSIVE OF:

• Accommodation
• Parking
• All meals and snacks
• Full mini-bar
• Wifi
• Transfers to and from Jackalberry Airstrip
• South African reserve wines and beverages (excludes French Champagne)
• All coffees and speciality teas
• Laundry service
• 2 Daily game drives and bush walks

ADDITIONAL SERVICES AVAILABLE ON REQUEST (SURCHARGE APPLICABLE):

• Photographic equipment
• Kosher meals

PRIVATE DRIVES:

Private drives are charged at R16,000 per day (Nett Rate) and need to be booked for the duration of the stay. Private game drives are subject to occupancy levels at the lodge and will only be confirmed approximately 2 weeks prior to arrival.

CHILD POLICY:

Children of any age are welcome at Africa House, the Royal Suites & The Farmhouse. Unfortunately no children under 10 years can be accommodated in the Luxury Suites or the Luxury Farm Suites unless booked exclusively.

TRAVELLING WITH MINORS:

If travelling with minors, please ensure that you are familiar with the new South African Child Visa requirements. If you’re uncertain, we recommend you check with the Department of Home Affairs or contact your nearest embassy / consulate or seek legal advice before travelling.

CHECK-IN/CHECK-OUT TIMES:

Check-in time is 14h00. Every effort will be made to ensure your room is available upon arrival, however should you wish to guarantee an early arrival, you would be required to book for an additional night prior to your scheduled arrival.

Check-out time is 11h00. A late check-out is subject to availability and can only be confirmed on-site on the day of departure. Should you wish to guarantee a late check-out, you would be required to book an additional night.

TRANSFER RATES:

• Transfers are excluded from the daily rate but can be arranged at an additional cost. All transfer rates are subject to change.
• All charter flights are subject to weather on the day. There may be an additional cost should it be necessary to re-route guests.
• Please contact our reservations team for any transfer queries.

CANCELLATION POLICY:

Cancellation fees will be levied in the event of a cancellation in accordance with the terms and conditions of The Royal Portfolio

• 5% of accommodation as an admin fee if cancelled more than 12 weeks prior to travel
• 25% of accommodation if cancelled 8 – 12 weeks prior to travel
• 50% of accommodation if cancelled 4 – 8 weeks prior to arrival
• 100% of accommodation if cancelled less than 4 weeks prior to arrival

* A 25% non-refundable and non-transferable deposit is payable within seven (7) days from date of confirmation for all bookings between 1 July – 31 August as well as 15 December – 15 January. Please note that the full balance of payment is due 120 days prior to arrival for bookings between 1 July to 31 August and between 15 December to 15 January. These payments are non-refundable. If full payment is not received by the due date the booking will be released.

TRAVEL INSURANCE:

The guest is obliged to ensure that he/she has taken out adequate travel insurance to cover the financial implications of The Royal Portfolio Cancellations Terms and Conditions. The guest will bear the sole and absolute responsibility.

MINIMUM STAY:

Please note that during peak season we operate a dynamic minimum night stay policy whereby we will seek to accommodate any length of stay provided that the booking does not create an unsellable night.

Rates are subject to change without prior notice.