Read Our Covid-19 Protocols
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Accommodation Reservations

Tel: +27 (0) 21 671 5502
Email: reservations@trp.travel

The Silo Hotel Dining

Tel: +27 (0) 21 670 0511
Email: dining@thesilohotel.com

South Africa’s international borders are now open for all international travel.

A passenger must be in possession of a negative Polymerase Chain Reaction (PCR) test certificate or a valid COVID-19 negative test certificate, obtained not more than 72 hours before the date of travel. Children under 5 years old are exempt from this requirement.

South Africa is currently on Level 4 restrictions which are effective until 12 July 2021. During Level 4, all food & beverage services are available to resident hotel guests only while the sale of alcohol is prohibited. Spa facilities remain open for resident and non-resident guests by prior reservation only.

For the latest Covid-19 information from the South African Government click here.

Birkenhead House, La Residence, Royal Malewane and The Silo Hotel are open. Each of our properties adheres to the strictest hospitality protocols of the Tourism Business Council of South Africa as well as World Health Organisation recommendations. We have taken extensive additional measures, minimising human contact and enforcing social distancing across our operations.

To give our guests complete peace of mind when booking we have also relaxed our cancellation policy in relation to Covid-19. You can download our Covid Cancellation Policy below:

Covid19 Cancellation Policy (295.25 KB)

Limited Social Contact

South Africa is a beautiful destination with vast open spaces and great natural beauty – the perfect tonic to the pandemic. The Royal Portfolio’s properties are located in iconic South African destinations and each offers the highest levels of privacy, security, hygiene and service.

Whether you are seeking the peace and remoteness of the African bush at Royal Malewane, the Champagne air of the seaside at Birkenhead House, a stroll through the gardens and vineyards of La Residence or a sanctuary in the centre of Cape Town at The Silo Hotel, you can rest assured that we have taken every precaution to protect our guests and our staff.

What Happens If You Contract Covid In South Africa Or Need A Covid Test?

At The Royal Portfolio we are committed to the safety and wellbeing of each of our guests. In the event of a guest testing positive for Covid-19 while staying at one of our properties, we will do everything possible to ensure the guest is properly cared for.

South Africa has one of the best private health care systems in the world with state-of-the-art hospitals located in close proximity to each of our hotels and lodges. South Africa has one of the lowest Covid-19 mortality rates in the world. Our hospitals have coped with the pandemic and capacity has never been overwhelmed. We are able to get any guest to a private hospital within an hour. At Royal Malewane in the Greater Kruger National Park, we also have a qualified medical professional on site.

Should travel plans need to change due to a positive test or due to a change in the regulations while travelling, our expert reservations team is on hand in South Africa to assist with all travel arrangements giving guests complete peace of mind.

Travellers departing South Africa from OR Tambo Airport in Johannesburg can get tested and collect their certificate at the airport prior to departure.

The PDF below explains the testing procedures at each hotel.

Covid Testing in South Africa (73.73 KB)

Preventative Actions

Through The Royal Itinerary we are able to ensure our guests’ safety and wellness from the moment they touch down in South Africa until they leave our shores. Each of our properties (with the exception of Birkenhead House) offers private villa options in self-contained units which are ideal for families and groups of friends. Royal Malewane has three private safari villa options while La Residence offers exclusive Vineyard Suites.

Each of our properties is different and each has implemented unique health and safety protocols to augment our already stringent standards.

Download our Covid-19 protocols and procedures below:

COVID 19 – The Silo (1.07 MB) COVID 19 – La Residence (1.33 MB) COVID 19 – Royal Malewane (1,006.82 KB) COVID 19 – Birkenhead House (771.57 KB)

Please contact our expert Reservations Team if you have any questions or concerns.

Throughout the pandemic, The Royal Portfolio Foundation has continued to support critical community and conservation projects including counter-poaching initiatives at Royal Malewane and various Covid-19 Relief Feeding Schemes.