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Accommodation Reservations

Tel: +27 (0) 21 671 5502
Email: reservations@trp.travel

The Silo Hotel Dining

Tel: +27 (0) 21 670 0511
Email: dining@thesilohotel.com

At The Royal Portfolio we are passionate about our guest experience. Our Purpose is ''To give our guests a complete experience and a perfect stay."

In order to achieve our Purpose we seek to employ exceptional individuals whose personalities reflect our Purpose & Values.

We hire for attitude and train for skill. We believe passionately in investing in our people and in helping them to develop long and prosperous careers with The Royal Portfolio as the group goes from strength to strength and continues to invest in the right opportunities within the luxury travel market.

More than 50% of our team have been with The Royal Portfolio for over 5 years and a great deal of those from the very beginning when Liz and Phil Biden started The Royal Portfolio in 1999. The Royal Portfolio promises a rich, diverse and rewarding career in some of Southern Africa’s most breathtaking environments.

Positions currently available at The Royal Portfolio

The Royal Portfolio, and our properties, The Silo Hotel, Royal Malewane, La Residence and Birkenhead House, are currently looking to fill the following key positions. If you believe you would be a good fit for our company (you have the necessary experience, skills and the right attitude), then please apply below.

In the event that you don’t see a vacancy here that fits your profile and you would like us to keep your details for future reference, then please click here.

Job Title
Professional Field Guides | Royal Malewane
Employment Type
Full Time
Experience
5 to 15 years
Salary
Negotiable
Job Published
12 April 2022
Job Reference No.
2065665122

Job Description

The Professional Field Guides at Royal Malewane are the custodians of our exceptional game viewing and tracking experiences. They ensure high levels of guest satisfaction, while maximizing the profitability of their designated areas of responsibility and adhering to all company standards, policies and procedures. All of this to ensure that we meet our company's purpose, which is "to give our guests a complete experience and a perfect stay".

MAIN DUTIES & RESPONSIBILITIES

  • To ensure that guests are safe and secure at all times and that the Ranger is in control.
  • To ensure all interactions with guests are professional, warm, welcoming and personalized.
  • To create a friendly and inviting environment and to uphold the image of Royal Malewane at all times.
  • To take full responsibility for the game-drive vehicles, fire-arms, and all other equipment.
  • To ensure that all Rangers and Trackers understand and follow the property's legal procedures 
  • Host guests on bush walks. 
  • To be able to host guests as required.
  • To assist other departments as and when required.
  • To regularly update all professional courses and qualifications (for example firearm and first aid training).

REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS

  • Candidates must have at a minimum the Full Lead Trails Guide qualification (which includes the old Level 2 Field Guide qualification)
  • A Professional Field Guide qualification is an advantage
  • Must be a fully paid-up member of FGASA, with a record of hours logged working in a Big 5 environment
  • Dangerous Game encounters on foot logged, and signed off by Mentor, Head Guide or Manager
  • CATHSSETA or NDT registered
  • Valid ARH (Advanced Rifle Handling) qualification
  • Must have SAPS legal requirements for handling a firearm - shotgun, handgun and a rifle certificate (3 unit standards, previously known as PFTC, Professional Firearm Training Competency) 
  • Current PDP (Professional Drivers Permit)
  • Current First Aid certificate
  • Ability to stay calm under pressure
  • Strong team player
  • Excellent verbal and written communication

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.

All new appointments at The Royal Portfolio’s properties will need to show proof of vaccination against Covid 19.

It is a requirement of the Thornybush Nature Reserve is that all staff undergo a pre-employment polygraph test.

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