At The Royal Portfolio, we’re committed to creating the perfect stay for each of our guests. A big part of this is having passionate, committed team members who live for delivering the complete experience, time after time.
A great example of the kind of person that makes The Royal Portfolio stand out is Edward Morton, our Ambassador. Edward is someone who isn’t just a character – he has character. He has been with us since 2003, and like many of the best features of The Royal Portfolio, Edward was discovered by founder Liz Biden.

Liz brings a sense of joy and discovery to every retail journey as she seeks out furniture, fabrics and décor items for the different properties in The Royal Portfolio. The time he has spent with Liz, plus his two decades of experience, mean that Edward has gained some unique insights into the culture of The Royal Portfolio.
It is this culture which Edward credits with having helped the company win multiple prestigious international awards. He has also made his own contributions to helping The Royal Portfolio to become a brand apart.
The most famous example is ‘Edward’s lightbulb theory’ – a call to action for all his fellow team members to pay attention to detail, as a missing light bulb is something that guests will notice, and which will reflect poorly on everyone in the team.
Edward ensures that this culture runs through everything he does, as he believes that there can be no true hospitality without culture. In his new role as Ambassador, he spends most of his time in the different properties, hosting high profile or repeat guests, and our travel partners. Edward jokingly describes this as the perfect role for a bachelor like himself who cannot cook, as it means he is always close to a world-class kitchen.