Our people are fundamental to the guest experience. And that's why The Royal Portfolio places so much emphasis on finding the right people.
Since The Royal Portfolio started in 1999 we have carefully built a team of extraordinary individuals who embody our Purpose and Values. A team capable of delivering the highest levels of customer service, not only because they have received the best training, but because they possess a certain sixth sense – an intuition that differentiates The Royal Portfolio staff.
The Royal Portfolio remains a family owned and run business. The Biden family has created a loyal and passionate culture where our guests’ comfort and experience is paramount.
Over 50% of The Royal Portfolio team has been with the company for over five years and a great many from the very beginning.