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Accommodation Reservations

Tel: +27 (0) 21 671 5502

The Silo Hotel Dining

Tel: +27 (0) 21 670 0511

At The Royal Portfolio we are passionate about our guest experience. Our Purpose is ''To give our guests a complete experience and a perfect stay."

In order to achieve our Purpose we seek to employ exceptional individuals whose personalities reflect our Purpose & Values.

We hire for attitude and train for skill. We believe passionately in investing in our people and in helping them to develop long and prosperous careers with The Royal Portfolio as the group goes from strength to strength and continues to invest in the right opportunities within the luxury travel market.

More than 50% of our team have been with The Royal Portfolio for over 5 years and a great deal of those from the very beginning when Liz and Phil Biden started The Royal Portfolio in 1999. The Royal Portfolio promises a rich, diverse and rewarding career in some of Southern Africa’s most breathtaking environments.

Positions currently available at The Royal Portfolio

The Royal Portfolio, and our properties, The Silo Hotel, Royal Malewane, La Residence and Birkenhead House, are currently looking to fill the following key positions. If you believe you would be a good fit for our company (you have the necessary experience, skills and the right attitude), then please apply below.

In the event that you don’t see a vacancy here that fits your profile and you would like us to keep your details for future reference, then please click here.

Job Title
Duty Manager | The Silo Hotel
Employment Type
Full Time
5 to 10 years
Job Published
20 September 2022
Job Reference No.

Job Description

The main purpose of the Duty Manager is to manage and control the daily operations of the hotel. To ensure that the standards of The Royal Portfolio are met in order to contribute to the purpose of the company – "To give our guests a complete experience and a perfect stay".


  • Ensure complete guest interaction and satisfaction.
  • Be the point of contact for guests and anticipate and cater for their needs.
  • Ensuring that guest and staff satisfaction is maintained through interdepartmental communication and liaison.
  • Assisting and supporting the Rooms Division and Food & Beverage Department in managing the Operations of the hotel.
  • In the absence of the General Managers, be the Senior Manager and point of contact at the hotel.
  • Ensuring that all decisions are made with Company's interest first (communicating with the HOD of the relevant department) but with utmost importance ensuring the Safety of our guests and staff.
  • Monitor health and safety throughout the hotel.
  • Guide site inspections and guests around the property.
  • Living, Breathing and Understanding the company’s purpose and values and ensure that the hotel is immersed in the TRP Culture.


  • 5 years’ Experience in a luxury 5* establishment (Required)
  • 3 years’ Room Division Experience (Preferred)
  • 3 years’ Food & Beverage Experience (Preferred)
  • 3 years’ Housekeeping Experience (Preferred)
  • 5 years’ Hotel Management Experience (Required)
  • Diploma in Hospitality (Required)
  • Strong English verbal and written communication skills
  • International Language (Preferred)
  • Systems - Micros (POS), Opera (PMS), Microsoft Office

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.

All new appointments at The Royal Portfolio’s properties will need to show proof of vaccination against Covid 19.