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Tel: +27 (0) 21 671 5502
Email: reservations@trp.travel

The Silo Hotel Dining

Tel: +27 (0) 21 670 0511
Email: dining@thesilohotel.com

At The Royal Portfolio we are passionate about our guest experience. Our Purpose is ''To give our guests a complete experience and a perfect stay."

In order to achieve our Purpose we seek to employ exceptional individuals whose personalities reflect our Purpose & Values.

We hire for attitude and train for skill. We believe passionately in investing in our people and in helping them to develop long and prosperous careers with The Royal Portfolio as the group goes from strength to strength and continues to invest in the right opportunities within the luxury travel market.

More than 50% of our team have been with The Royal Portfolio for over 5 years and a great deal of those from the very beginning when Liz and Phil Biden started The Royal Portfolio in 1999. The Royal Portfolio promises a rich, diverse and rewarding career in some of Southern Africa’s most breathtaking environments.

Positions currently available at The Royal Portfolio

The Royal Portfolio, and our properties, The Silo Hotel, Royal Malewane, La Residence and Birkenhead House, are currently looking to fill the following key positions. If you believe you would be a good fit for our company (you have the necessary experience, skills and the right attitude), then please apply below.

In the event that you don’t see a vacancy here that fits your profile and you would like us to keep your details for future reference, then please click here.

Job Title
Junior Spa Therapist (Seasonal contract) | The Silo Hotel
Employment Type
Contract
Experience
2 to 5 years
Salary
Negotiable
Job Published
17 August 2022
Job Reference No.
1576806946

Job Description

The Seasonal Junior Spa Therapist at The Silo Hotel is responsible for assisting with the day to day smooth running of the Spa as required, whilst maintaining exceptionally high quality and standards - ensuring that the Spa contributes to the purpose and values of the Royal Portfolio – "To give our guests a complete experience and a perfect stay".

 

MAIN DUTIES & RESPONSIBILITIES

  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
  • Be on time on your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
  • Effectively inform and educate our guests about specific wellness concerns.
  • Ensure individualized guest service through acknowledging and responding to their needs and expectation
  • Be flexible with your schedule, supporting the needs of the spa.
  • Properly care for equipment and use proper amounts of product to assist with cost controls.
  • Have complete knowledge and understanding of all services and products offered
  • Perform prep work, properly clean and restock room as required.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Actively promote the spa, treatments, services and retail

 

REQUIREMENTS & QUALIFICATIONS

  • Beauty Therapist qualification (Diploma or Degree in somatology, aesthetics or physiotherapy)
  • At least 2 years’ experience in a Spa environment, preferably in a 5* Hotel 
  • Knowledge of the Property Management System Opera, at Operator Level
  • Computer literate with working knowledge of Microsoft Office Word, Excel and Outlook
  • Excellent product knowledge 
  • Demonstrated excellent written and verbal communication skills
  • Ability to multitask and good time-management
  • Proven job reliability, diligence, dedication and attention to detail
  • Must be flexible with working shifts, weekends, and holidays

 

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.

All new appointments at The Royal Portfolio’s properties will need to show proof of vaccination against Covid 19.

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