Guest Feedback

• “Birkenhead House was the absolute highlight of our 2 week South African trip. From the beginning to the end of our 3 night joint birthday treat stay we were welcomed into a warm though luxurious environment where guests are treated like special friends and staff cannot do enough for you. Welcome drinks, personalised menus, champagne and chocolate dipped strawberries, tealights lighting the way back to your room after an incredible dinner (all the meals were delicious and such a treat). I could not fault this place and have never felt so relaxed and happy on holiday as I did here. Worth every penny. “

  Nikki - United Kingdom, 2 June 2018

• My husband and I stayed for three nights in this wonderful hotel and it wasn’t long enough. Everything was perfect. The staff could not have done more. The smiling staff met us at the door with a warm and enthusiastic welcome and led to our suite. Champagne, rose petals, sweets, fruit awaited,and the view was breathtaking. The staff were very attentive. The menu extensive and the food delicious. We both had a spa treatment and I can honestly say it was the best I have ever had in my life. My husband said the same before I asked him. We would definitely stay here again but longer. It has everything. A wonderful walk, magnificent beach, whale watching (which we didn’t get to do -but spa instead -and delighted!) delicious food, great sleep, peace and quiet except the sound of the sea. Above all, the staff were wonderful, so warm, welcoming, and really endeavouring to make our stay wonderful which they did more than we could have wished for. Thank you everyone at Birkenhead House. I really hope we can get back to visit you again. You made our anniversary holiday so special. Love from Rita and Seán

  Rita and Seán - Chicago, United States of America, May 2018

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• Single handedly the best service i have experienced … EVER Upon going to birkenhead, i had high expectations … Every single expectation i had for Birkenhead house was met, everything from our welcoming, to the rooms, to the food and to the service was exception and flawless . By far the friendliest and most professional service i have ever experienced !

  Brandon - Cape Town, South Africa, May 2018

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• What a surprise this was. An absolutely stunning place, great rooms, superb bathrooms, perfect view and the best service I have ever had in a hotel and I have been to a few. The staff is the big asset of this hotel. They are amazingly trained to make you feel at home.One is always treated by one’s name, even the dinner menu is personalized. Immensely helpful with whatever one desires. a surfboard, wetsuit, football, chai latte, a breakfast to take with you before going shark diving…. u name it and they will provide for it. The view is absolutely amazing on top of the beach, the food is incredibly good …. I can’t stop praising this hotel. But the best asset again….is the staff.

  Amaya - Zurich, Switzerland, May 2018

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