Our Purpose and Values

Our Purpose & Values is a set of ideals which ensures that all Royal Portfolio staff are working towards one common goal. A common goal which places our guests at the heart of everything we do. These values are deeply entrenched in every single member of staff.

Our Purpose

• To give our guests a complete experience and a perfect stay

Our Values

Guests

• To be welcoming, genuine and warm
• To provide value and superior, personalised service
• To create an environment of relaxation and enjoyment

Staff

• To have a culture of mutual respect, trust and integrity
• To recognise, reward and uplift
• To have passionate and expert staff

Company

• To be financially sustainable
• To uplift local communities
• To promote conservation and protect the environement