Read Our Covid-19 Protocols
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Accommodation Reservations

Tel: +27 (0) 21 671 5502
Email: reservations@trp.travel

The Silo Hotel Dining

Tel: +27 (0) 21 670 0500
Email: dining@thesilohotel.com

South Africa’s international borders are now open for leisure travel from medium and low-risk countries and for business travel from high-risk countries with a valid business travel permit. The list of high-risk countries will be updated every two weeks.

A passenger must be in possession of a negative Polymerase Chain Reaction (PCR) test certificate or a valid COVID-19 negative test certificate, obtained not more than 72 hours before the date of travel, from an accredited laboratory in line with the World Health Organization requirements as well as travel insurance.

Birkenhead House, La Residence and Royal Malewane are now open. The Silo Hotel will reopen on Monday 23 November 2020.

While our hotels were temporarily closed due to the South African Government’s lockdown regulations, we were carefully planning protocols and procedures to protect our guests and staff. We also used the time to engage with and train staff and to renovate and upgrade our properties. The Royal Portfolio Foundation continued to support critical community and conservation projects including counter-poaching initiatives at Royal Malewane and various Covid-19 Relief Feeding Schemes.

For the latest Covid-19 information from the South African Government click here.

To give our guests complete peace of mind when booking we have also relaxed our cancellation policy in relation to Covid-19. You can download our Covid Cancellation Policy below:

Covid19 Cancellation Policy (295.25 KB)

Limited Social Contact

South Africa is a beautiful destination with vast open spaces and great natural beauty. The Royal Portfolio’s properties are located in iconic South African destinations and each offers the highest levels of privacy, security, hygiene and service.

Whether you are seeking the peace and remoteness of the African bush at Royal Malewane, the Champagne air of the seaside at Birkenhead House, a stroll through the gardens and vineyards of La Residence or a sanctuary in the centre of Cape Town at The Silo Hotel, you can rest assured that we have taken every precaution to protect our guests and our staff as we continue to ‘Give Our Guests A Complete Experience And A Perfect Stay’.

Preventative Actions

Each of our properties adheres to the strictest hospitality protocols of the Tourism Business Council of South Africa as well as World Health Organisation recommendations. We have taken extensive additional measures to ensure complete peace of mind for our guests by minimising human contact and enforcing social distancing across our operations.

Through The Royal Itinerary we are able to ensure our guests’ safety and wellness from the moment they touch down in South Africa until they leave our shores. Each of our properties (with the exception of Birkenhead House) offers private villa options in self-contained units which are ideal for families and groups of friends. Royal Malewane has three private safari villa options while La Residence offers exclusive Vineyard Suites.

South Africa has one of the best private healthcare systems in the world with an extensive network of private doctors, specialists and hospitals.

Each of our properties is different and each has implemented unique health and safety protocols to augment our already stringent standards.

Download our Covid-19 protocols and procedures below:

COVID 19 – The Silo (1.07 MB) COVID 19 – La Residence (1.33 MB) COVID 19 – Royal Malewane (1,006.56 KB) COVID 19 – Birkenhead House (771.57 KB)
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A Message From Liz Biden

South Africa's international borders are now open for leisure travel from medium and low-risk countries and for business travel from high-risk countries with a valid business travel permit. The list of high-risk countries will be updated every two weeks. Travellers require a certified, negative test result taken within 72 hours from the time of departure. Travel insurance is mandatory.

Birkenhead House, La Residence and Royal Malewane are all open and we look forward to welcoming international visitors back to our beautiful country. The Silo Hotel will reopen on Monday 23 November 2020.

We have taken every precaution to keep our guests and staff safe. Our hotels and lodges comply with the strictest TBCSA and WHO hygiene protocols and provide ample space for social distancing. Please visit the South African government's dedicated Covid-19 portal for the latest South African information.

The Royal Portfolio Foundation remains committed to supporting numerous conservation and community projects including our counter-poaching initiatives and various Covid-19 Relief Feeding Schemes.

We look forward to welcoming our wonderful guests from near and far.

Our Reservations Team is available to assist with any enquiries Mon – Fri | 8am to 5pm (GMT +2).